Privacy Policy

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Effective Date: May 18, 2026

Knox Window Cleaning (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, request an estimate, contact us, schedule services, apply for a job, or otherwise communicate with us.

We may collect information that you choose to provide to us, including:

• Name, phone number, email address, city, ZIP code, property address, and contact details
• Information related to quote requests, estimates, scheduling, services requested, property details, photos, messages, or other information you submit
• Payment or billing-related information when needed to process a service or transaction
• Job application information, including name, phone number, email address, city, ZIP code, resume or attachments, transportation information, driver’s license status, and other application details you provide
• Communications you send to us by phone, text message, website form, email, or other methods

We may also automatically collect certain information when you use our website, including:

• IP address
• Browser type
• Device type
• Pages visited
• Time and date of visits
• Referring website
• Cookies and similar website usage information

We use the information we collect to:

• Provide quotes, estimates, scheduling, and cleaning services
• Respond to calls, texts, website forms, job applications, and other requests
• Communicate with you about appointments, service updates, estimates, invoices, and customer support
• Review job applications and evaluate candidates
• Improve our website, services, customer experience, and business operations
• Maintain website security and prevent spam, fraud, or misuse
• Comply with legal, tax, accounting, insurance, and business obligations

If you call, text, or provide your phone number to Knox Window Cleaning, we may use that number to respond to your request, provide estimates, schedule services, confirm appointments, follow up about services, or communicate about job applications.

Message and data rates may apply. You may ask us to stop sending non-essential text messages at any time. We may still contact you when necessary about active services, appointments, applications, payments, or safety-related matters.

Our website may use cookies and similar technologies to help the website function, improve your browsing experience, understand website usage, and protect the website from spam or abuse.

You can usually adjust your browser settings to refuse or remove cookies. Some parts of the website may not function properly if cookies are disabled.

Our website may use Google reCAPTCHA or similar tools to help protect forms from spam and abuse. These tools may collect information such as your IP address, browser information, device information, and website interaction data.

We may also use third-party service providers for website hosting, forms, analytics, communications, scheduling, payment processing, customer management, marketing, security, or other business operations. These providers may process information only as needed to provide services to us.

We do not sell your personal information.

We may share information with:

• Service providers that help operate our website, process forms, schedule services, communicate with customers, process payments, or support our business
• Employees, contractors, or team members who need the information to provide services, respond to requests, or review applications
• Legal, insurance, accounting, or professional advisors when needed
• Government authorities, law enforcement, or other parties when required by law or to protect our rights, safety, property, customers, or business
• A successor business if Knox Window Cleaning is sold, merged, reorganized, or transferred

If you apply for a position with Knox Window Cleaning, we use the information you provide to review your application, communicate with you, evaluate qualifications, verify application details, and make hiring decisions.

Application materials may include personal details contained in your resume or attachments. Please do not submit sensitive information that is not needed for your application.

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, responding to requests, maintaining records, reviewing applications, resolving disputes, and meeting legal, tax, accounting, insurance, or business requirements.

We use reasonable administrative, technical, and physical safeguards to help protect personal information. However, no website, internet transmission, email, text message, or electronic storage system is completely secure. We cannot guarantee absolute security.

You may contact us to request that we update, correct, or delete personal information you have provided, subject to legal, accounting, business, or service-related record keeping requirements.

You may also:

• Stop receiving non-essential marketing communications by contacting us
• Adjust your browser settings to block or delete cookies
• Avoid submitting information through website forms and contact us by phone instead

Depending on where you live, you may have additional privacy rights under applicable law.

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites. Please review their privacy policies before providing information to them.

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new effective date. Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

For questions about this Privacy Policy or your personal information, contact:

Knox Window Cleaning
Phone/Text: 262-873-0258